Delivery & Returns

All jewellery is carefully and neatly packaged in a branded jewellery box/pouch/insert as per the listing. The gift boxes are beautiful and ready for presentation. This service is Complimentary! Upgrades available!

All orders will be shipped out within 1 - 3 business days after the order has been received. Should there be any exception, I will absolutely make it a priority to get in touch and update on the process and plan. USA/ Canada: USPS/ Canada Post via Royal Mail International Tracked. (FEDEX Delivery upgrade available) ~ 5 - 7 Business Days Approx. from dispatch date (Maybe slightly longer depending on Customs) ~ Includes Tracking UK & Channel Islands: Royal Mail Tracked 24 (Special Delivery upgrade available) ~ 1 - 3 Working Days Approx. from dispatch date ~ Includes Tracking upon delivery Worldwide: National Postal Service via Royal Mail International Tracked. (FEDEX Delivery upgrade available) ~ 5 - 10 Business Days Approx. from dispatch date (Maybe slightly longer depending on Customs) ~ Includes Tracking

I hope that you will be delighted with your order buy I also believe in NO QUIBBLE returns! I will gladly accept returns, exchanges on unworn items and also cancellations. ~ Contact me within: 7 days of delivery ~ Return items back within: 30 days of delivery ~ Request a cancellation within: 1 hour of purchase ~ Exchanges may be subject to a postage fee, usually within $5 -$7

It is vitally important for you to provide a correct name and address to ensure smooth delivery. If an apartment, please also put as much detail as possible, such as the Apartment number, name of building, name of company etc. If the shipping address is incorrect or a delivery not possible after attempts, the mail will be returned to us as “returned back to sender”. In such cases, unfortunately I will have to charge an admin fee of 20% of total value of the order and the partial amount refunded.

Buyers are responsible for any customs or duties fees that may apply at their country's borders. We are not responsible for any delays due to customs or issues with postal services.

All orders are carefully checked for quality and quantity before dispatch. If you believe that there is an issue with your order, please let me know, and it will be my absolute priority to have this rectified at the earliest - please do not hesitate! Finally, a big THANK YOU for looking in my Etsy Shop. If you have any feedback, good or bad, please let me know!